Getting Started Session (1 Hour)

The perfect first step to solve one or two tech problems or learn something new – with clear, step-by-step guidance and take-home notes.

Whether you've just bought a new phone, are confused by your email setup, or want to learn how to make video calls, the Getting Started Session is designed to give you hands-on support with one or two key areas — explained calmly, clearly, and at your pace.

This 60-minute session is great for:
✅ Learning how to use your smartphone, tablet or computer
✅ Setting up email or managing contacts
✅ Making video calls (Zoom, FaceTime, WhatsApp)
✅ Downloading, installing and using apps
✅ Exploring internet basics like browsing and searching
✅ Learning how to send and receive texts or photos
✅ Getting to know your new device or features

You’ll receive:
✅ Friendly, patient one-on-one help
✅ A custom printed step-by-step guide so you can refer back to what you learned
✅ Support that’s 100% jargon-free – no rush, no confusion

Ideal for first-time users, those feeling stuck with one device or feature, or anyone who wants a little extra help in getting started the right way.

Customer reviews

Discover what our clients think about our service

I am extremely satisfied with this product! It exceeded my expectations with its quality and performance. The customer service was excellent, and delivery was prompt. I highly recommend this to everyone.

Brian Moten

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man standing near balcony

I am extremely satisfied with this product! It exceeded my expectations with its quality and performance. The customer service was excellent, and delivery was prompt. I highly recommend this to everyone.

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woman wearing black crew-neck shirt

Clarice Turner

★★★★★
★★★★★